MEET THE TEAM

Prime Tech support Team is a diverse group of people from different cultures that work together to bring our community the best of us to improve the technology experience and to fix everything in between.

We are a team of Computer System Engineers, Electronic Engineers, Business Administrators, Telecommunication Engineers whose are Apple Certified, Cisco Certified, Unifi Certified, Microsoft Certified, Watchguard Certified, and if new products are there that we need to get certified for we will go for it. We love learning and getting ready for the next thing.

WHY CHOOSE US?

CLEAR REPAIR PROCESS

We follow 3 basic steps: Diagnostic, Quote and Repair.
Once you approve the repair our team will proceed and let you know when your device is ready for pick up.

KNOWLEDGEABLE TEAM

We are a combination of talent, academic preparation, love for our work and geek attitude to solve the challenges that technology determines today.

COMMUNICATION

We are proud to be using Customer Relation Management System to maintain our customers informed of everything that is being done on their equipment via E-mail, phone or SMS.

WARRANTY

We guarantee our work. We offer 90 days warranty on all our hardware repairs and 30 days in our software repairs. Let our team help you!

OUR REVIEWS

I am so glad I trusted Prime Tech Support for the repair of my lovely laptop computer. I used and abused my laptop computer not only to store information, invoices and spreadsheets of my back then business, but to store tons of music that I listened in my long truck trips. My computer started to get hot and overheating. I thought that the cooling fan was broken, but little did I know that the cause of the overheating was all the dirt, lints and dust collected inside the laptop. Other dishonest shop wanted to replace the fan unnecessarily , but Prime Tech Support cleaned the inside, removed and add new thermal paste to the CPU and since then, my laptop has never ever overheated again !!!! Now I know that even if any device is working ok, you MUST clean the inside periodically. Thank you Prime Techs!!! You are the best !!

Leon Deleon

Miami, FL

I'm a music producer and I have a lot of sessions to do and my Macbook just stopped working on me. I did some research and provided a great ball park pricing on all the possible issues but not guaranteeing anything until diagnosing. They quickly did the inspected and service in about 2-3 days easy. Way better than alot of other 3rd party people I have been to and I have been to pleanty. These some real people.

Black Far Eye

Miami, FL

They were so informative and sweet! I love how they sent pictures of the computer before, during, and after the hardware fix. They are very quick with communication and overall are great people to do business with! Thank you so much! Hopefully I don't have anymore technology problems but, if I do I am definitely returning here!

Maddy Good

Miami, FL